The Platter People · FAQs
Frequently asked
questions.
Ordering, dietary requirements and delivery, explained.
A few things you mightwant to know.
Ordering & personalising
Find your box, pick your characters and plan something worth sharing.
What can I order?
Order platter boxes and filled letters, numbers and shapes online. For corporate lunches, morning or afternoon tea, canapés and grazing tables, please contact us to confirm availability and arrange a quote.
How much notice do you need?
Please allow at least 48 hours for standard platter boxes and filled characters. Allow at least seven calendar days for grazing tables, catering for 20 or more people, or orders of $500 or more. Busy dates may need longer. Please contact us before placing a short-notice order.
Can I order letters and numbers for a birthday or celebration?
Yes. Create an age, initials or a word with individually filled characters. Choose charcuterie, dessert or a sweet and savoury selection. Each character is ordered separately.
Dietary requirements
Tell us what your guests need before placing your order.
Can I discuss dietary requirements?
Vegetarian, vegan, dairy-free and gluten-free options are available on request. Additional charges may apply. Please contact us before ordering to discuss dietary requirements and allergies so we can confirm what is suitable for your guests.
Delivery & events
The practical details, from getting your food there to planning the occasion.
Do you deliver?
Yes. Christchurch delivery is $9 for orders under $150 and free for orders of $150 or more. For delivery elsewhere in Canterbury, please contact us to confirm availability and a delivery quote before ordering. Fresh food is available for Canterbury delivery only.
Can I collect my order?
We offer delivery only; customer collection is not available.
Is event setup included in delivery?
Onsite setup and additional staffing for catered events are quoted separately where required.
Can you help me choose food for an event?
Email info@theplatterpeople.co.nz with your event date, location, guest numbers and the style of catering you have in mind.
Still wondering?
Let’s talk about your plans.
A birthday, a boardroom lunch or a room full of hungry guests—we’re happy to help you work out the food.